How much does a gold-shop system cost?+
We quote per shop from the real scope, because a shop that only trades and one with pawn, savings and several branches are very different jobs. We talk it through first, then send a detailed quote within 2–3 days. The estimate is free.
How long does it take?+
A price board takes weeks; a full back-office system takes months, depending on how many parts you need. The quote carries a realistic timeline, and we go live one part at a time so the shop can start using it before everything is finished.
We still use ledgers and Excel. Can we move to a system?+
Yes, and that is where most shops start. We move the data that matters, such as open pawn tickets, savings accounts and current stock, and run the system alongside the books at first until staff are confident.
How safe is customer and ticket data?+
Owner and staff permissions are kept apart, key entries pass an approval step, logins can be locked outside shop hours, and backups run automatically. Every entry records who did it and when, so anything can be audited later.
Does it work on a phone?+
Yes. It is a web app that works on desktop, tablet and phone. Maneelak Gold uses it both ways every day, and the owner can check the numbers from anywhere.
Can it pull the Gold Traders Association price automatically?+
Yes, in both the back office and the in-store price board. Prices update the moment the association announces them, and the shop sets its own offset or overrides prices entirely.
Is there a monthly software fee?+
There is no monthly licence for the system itself, because the shop owns the source code. There are only server costs at actual usage and an optional monthly care package for shops that want us to handle updates, backups and fixes.
Can it handle several branches?+
Yes. It is designed so every branch works on one set of data with per-branch views, and we are currently building the version for a second shop on top of the first system.
Do you support it after handover?+
Every project includes 30 days of free support, then monthly care packages. The gold-shop system we delivered still gets improvements every month.